The secret to better facilitation might often be... not facilitating.

Marco van Hout · 5 min read

We’ve all been there. You’re standing at the front of the room. You’ve booked the nice space with the natural light. The Sharpies are fresh, the sticky notes are color-coded, and you’ve even arranged the chairs in that nice, inviting semi-circle. Oh! And of course, there are snacks.... But today? The room is cold. 🥶 Arms are crossed. People are politely checking their watches or "taking notes" on their phones (we know they’re checking Slack). The energy is non-existent. You try to initiate an exercise, handing out markers with enthusiasm, but they take them like you’re handing them a tax bill. It’s the Facilitator’s Nightmare. And when it happens, we usually blame ourselves: “Bad facilitation skills? Not funny enough? Did I not bring enough snacks? Is the room too warm? Was my icebreaker too cheesy?” But recently, I’ve started asking a different question. One that hurts a little bit more, but might actually be the answer: Should this have been a workshop at all?

We’ve all been there.

You’re standing at the front of the room. You’ve booked the nice space with the natural light. The Sharpies are fresh, the sticky notes are color-coded, and you’ve even arranged the chairs in that nice, inviting semi-circle. Oh! And of course, there are snacks....

But today? The room is cold. 🥶

Arms are crossed. People are politely checking their watches or "taking notes" on their phones (we know they’re checking Slack). The energy is non-existent. You try to initiate an exercise, handing out markers with enthusiasm, but they take them like you’re handing them a tax bill.

It’s the Facilitator’s Nightmare. And when it happens, we usually blame ourselves: “Bad facilitation skills? Not funny enough? Did I not bring enough snacks? Is the room too warm? Was my icebreaker too cheesy?”

But recently, I’ve started asking a different question. One that hurts a little bit more, but might actually be the answer:

Should this have been a workshop at all?

We love the magic of a physical room. We believe in the power of "getting everyone in the same space." But sometimes, our hammer (facilitation) sees every problem as a nail (a full-day offsite).

When to Kill the Workshop (Before It Kills the Vibe)

If you find yourself physically pulling teeth to get participation, take a step back. Here are three clear signs you should cancel that room booking next time:

1. The "Decision" is Already Made 🎭 If leadership has already decided on the strategy and just wants "alignment," a workshop is a trap. It becomes performative theater. If the sticky notes they write won’t actually change the outcome, don’t make them stand up and write them. People smell inauthenticity instantly in a physical room.

2. It’s Just Information Transfer 📢 If you are standing by a projector talking for 80% of the time while they sit in rows, that is not a workshop. That is a lecture. If the goal is simply to inform, align, or update, you don’t need a flipchart. You need a memo.

3. The "Trust Battery" is Empty 🪫 Sometimes a team is too fractured or burnt out to collaborate face-to-face. Forcing people who currently resent one another into a "fun creative exercise" with pipe cleaners and Lego can backfire spectacularly. You can’t facilitate your way out of deep cultural toxicity in a 90-minute session.

The Alternatives (That People Will Thank You For)

So, if you don’t gather everyone in a room, what do you do?

  • The "Town Hall" or Briefing: If it's info-sharing, then that's it. Schedule a 30-minute presentation, Q&A, and then let them go. Don't disguise it as a "co-creation session."

  • The Coffee Walk (1-on-1s): If the group dynamic is broken, stop forcing the group. Take stakeholders out for a physical coffee individually. You will get more honest insights in a 15-minute walk around the block than in three hours of awkward silence in a meeting room where you can let people get annoyed with each other.

  • The Async Review: Send the document. Ask for comments by Friday. It’s less sexy than a room full of energetic debate, but often it’s exactly what busy teams need.

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A New Feature: The "Anti-Tool" for METODIC.io

This topic has been on my mind and because of it, I’m building something counter-intuitive for METODIC.

I am working on a new "Session Check" feature.

Essentially, before you can even start generating a method card or a session plan, the tool will ask you a few hard questions about your goal and your audience.

If the AI detects that you don't actually need a workshop? It will tell you to stop.

Yes, I am literally building a feature that keeps you from using my tool!

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🧠 Help Me Train the "No-Go" Bot

I’m currently mapping out the logic for this feature, and I want to tap into our collective "facilitation traumas" to get it right. I’m trying to codify that gut feeling we get when a request comes in and we think, "Oh, this is a bad idea."

Here are the Top 5 Red Flags I’ve identified so far from reading REDDIT and doing some searching. The questions I wish I had asked myself before some of those failed sessions:

1. The "Autonomy" Check

  • Question: "If the group comes up with a solution that is different from what leadership expects, will it still be implemented?"

  • If No: ABORT. You are not facilitating; you are coercing.

2. The "Divergence" Necessity

  • Question: "Do we need multiple different perspectives to solve this, or is there just one correct technical answer?"

  • If 'One Answer': ABORT. Don’t make 10 people brainstorm a solution that one expert could have written in an hour.

3. The "Information Asymmetry" Trap

  • Question: "Does the group currently have enough information to solve the problem right now?"

  • If No: ABORT. If you hold the session, you will spend 90% of the time teaching them the basics. Send a pre-read or host a briefing first. Only facilitate when everyone is on the same playing field.

4. The "Safety" Valve

  • Question: "Is there active, unresolved conflict or high fear in the group?"

  • If Yes: ABORT. A standard workshop assumes a baseline of psychological safety. If that's gone, you don't need a canvas; you need a mediator (or a therapist!).

5. The "HiPPO" Hazard

  • Question: "Is the Highest Paid Person's Opinion (HiPPO) going to be in the room, and do they struggle to stay quiet?"

  • If Yes: CAUTION. Unless you have a very strong containment strategy, the session will just be people guessing what the boss wants to hear.

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