diverge · Ideation · 5–10 min · 5-500 people · medium energy

Chat Waterfall

A rapid-response technique where participants type their answers to a prompt in the chat but wait for the facilitator's signal to press 'Enter.' This creates a 'waterfall' of responses that prevents groupthink and ensures simultaneous contribution.

When to use Chat Waterfall

To gather a high volume of ideas or feedback quickly while ensuring that quiet voices aren't influenced by dominant ones.

What it solves

Groupthink and the tendency for the first person's answer to bias everyone else's response.

How to run Chat Waterfall, step by step

  1. Pose a clear, open-ended question to the group (1 minute).
  2. Instruct everyone to type their answer in the chat but NOT to press enter yet (2 minutes).
  3. On a count of three, have everyone press 'Enter' at the same time and read through the results (2-5 minutes).

Materials needed

  • Chat functionality in video conferencing software

Facilitator tips

  • Use this to check for understanding or to brainstorm solutions to a specific problem.
  • Read out a few diverse responses once the waterfall happens to validate contributions.

Common pitfalls

  • Someone pressing 'Enter' too early and 'breaking' the waterfall.
  • Using prompts that are too complex for a short chat response.

Variations

  • Two-stage waterfall: First stage for challenges, second stage for potential solutions.

Running it online or hybrid

In-person participants can use their mobile devices to join the chat so their voices are included in the 'waterfall.'

What it produces

A comprehensive chat transcript of ideas, feedback, or answers.

Origin

Adapted from SessionLab Library — source

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