converge · Problem Solving · 35–60 min · 5-7 people · low energy
Conversation Café
Conversation Café facilitates calm, profound conversations within small groups to make sense of complex challenges and build shared understanding. By using a talking object and a structured format, it minimizes unproductive conflict and encourages active listening.
When to use Conversation Café
Use Conversation Café when a group needs to process a difficult situation, explore a complex topic, or build trust and understanding among diverse perspectives.
What it solves
Arguments based on misunderstanding; difficulty in generating new ideas after a setback; lack of psychological safety for sharing feelings.
How to run Conversation Café, step by step
- State the theme of the conversation as a question. (2 minutes)
- Explain the four rounds of conversation and the use of the talking object. (3 minutes)
- Distribute talking objects and read the six Conversation Café agreements. Ask for a volunteer host at each table. (5 minutes)
- First round (talking object): Each person shares their initial thoughts, feelings, or actions related to the theme. (1 minute per person)
- Second round (talking object): Each person shares their thoughts and feelings after listening to everyone else. (1 minute per person)
- Third round: Open conversation (talking object optional). (20-40 minutes)
- Fourth round (talking object): Each member shares their key takeaways. (5-10 minutes)
Materials needed
- Chairs arranged around small tables
- Talking object (e.g., stone, marker)
- Flip chart paper (optional)
- Markers (optional)
Facilitator tips
- Always use the talking object to maintain focus and ensure equal participation.
- Remind participants of the six agreements before each round.
- Encourage the host to gently guide the conversation back to the agreements if needed.
Common pitfalls
- Participants dominating the conversation: Remind them of the agreements and the role of the talking object.
- Drifting off-topic: Gently redirect the conversation back to the central theme.
- Focusing on action items instead of understanding: Reiterate the purpose of the activity is sense-making, not action planning.
Variations
- World Café style: Have participants move to different tables every 20 minutes.
- Use Wicked Questions to deepen the conversation.
- Combine with W³ (What, So What, Now What?) to move into action planning.
Running it online or hybrid
Use breakout rooms for smaller groups and a digital talking object (e.g., raise hand function). Ensure clear communication of agreements in the chat.
What it produces
Shared understanding of a complex issue; identification of key takeaways; a consensual hunch about how to move forward.
Origin
Liberating Structure developed by Henri Lipmanowicz and Keith McCandless. Inspired by and adapted from Vicki Robin and Susan Partnow. — source
Build a session around Conversation Café
METODIC places Conversation Café inside a complete, timed session plan — agenda, worksheets, facilitator guide and slides — matched to your group and goal.
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