explore · Feedback, Data Collection · 20–60 min · 1-1 people · medium energy

Face-to-Face Questionnaires

Face-to-face questionnaires involve a researcher administering questions to a respondent in person. This method allows for clarification of questions and observation of non-verbal cues.

When to use Face-to-Face Questionnaires

Use face-to-face questionnaires when you need to gather detailed information, clarify responses, and build rapport with respondents, especially in situations where trust is important.

What it solves

Need for in-depth understanding of individual perspectives; Difficulty gathering data from individuals who may be hesitant to share information in other formats.

How to run Face-to-Face Questionnaires, step by step

  1. Train interviewers on the questionnaire and interviewing techniques (60 min).
  2. Schedule interviews with respondents (variable).
  3. Conduct the interviews, asking questions and recording responses (20-60 min per interview).
  4. Review and transcribe the interview data (30 min per interview).
  5. Analyze the collected data to identify key themes and insights (variable).

Materials needed

  • Printed questionnaire
  • Pen and paper or digital recording device
  • Interview guide

Facilitator tips

  • Establish rapport with the respondent before starting the interview.
  • Ask open-ended questions to encourage detailed responses.
  • Listen actively and probe for clarification when needed.

Common pitfalls

  • Interviewer bias can influence responses. Train interviewers to remain neutral and avoid leading questions.
  • Respondents may be hesitant to share sensitive information. Build trust and ensure confidentiality.

Variations

  • Use a semi-structured interview approach, allowing for flexibility in the order and wording of questions.
  • Combine face-to-face questionnaires with observation to gather additional data.

Running it online or hybrid

Can be adapted for video conferencing, but requires careful planning to maintain rapport and manage non-verbal cues.

What it produces

A completed questionnaire with detailed responses and interviewer notes.

Origin

Adapted from BetterEvaluation.org — source

Build a session around Face-to-Face Questionnaires

METODIC places Face-to-Face Questionnaires inside a complete, timed session plan — agenda, worksheets, facilitator guide and slides — matched to your group and goal.

Generate a session with Face-to-Face Questionnaires · Try METODIC free