explore · Problem Solving, Conflict Resolution · 20–30 min · 5-30 people · medium energy

Mingle - Conflict Tool Practice

After teaching a conflict resolution tool, participants practice using it in real-time with existing issues. This provides a safe space to apply new skills and address interpersonal challenges.

When to use Mingle - Conflict Tool Practice

Use after teaching a conflict resolution tool to provide participants with an opportunity to practice using it in a safe and controlled environment.

What it solves

Lack of confidence and skill in resolving conflicts effectively.

How to run Mingle - Conflict Tool Practice, step by step

  1. Front-load the activity by teaching a specific conflict resolution tool (e.g., I-statements). (10 minutes)
  2. Explain the purpose of the mingle and encourage participants to identify real issues they have with each other. (5 minutes)
  3. Define the physical boundaries for the mingle. (1 minute)
  4. Start the mingle and instruct participants to find a partner and practice using the conflict resolution tool to address their issue. (10 minutes)
  5. Debrief the activity and discuss lessons learned. (4 minutes)

Materials needed

  • None

Facilitator tips

  • Create a safe and supportive environment.
  • Provide guidance and support as needed.

Common pitfalls

  • Participants avoiding difficult conversations.
  • Encourage participants to be brave and address their issues.

Variations

  • Provide participants with specific scenarios to practice with.

Running it online or hybrid

Requires careful pre-work and potentially individual coaching in breakout rooms.

What it produces

Increased confidence and skill in using conflict resolution tools.

Origin

Adapted from Training for Change — source

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