converge · Decision Making · 45–90 min · 3-20 people · medium energy
MoSCoW Method
The MoSCoW method helps teams reach consensus on priorities by categorizing tasks into 'Must have,' 'Should have,' 'Could have,' and 'Won't have' categories. This structured approach facilitates clear communication and shared understanding of what is essential versus desirable.
When to use MoSCoW Method
Use this method when you need to build consensus within your team on what to prioritize, especially when dealing with a large backlog or roadmap.
What it solves
Disagreements on priorities; lack of shared understanding of what is essential; difficulty making decisions.
How to run MoSCoW Method, step by step
- Explain the MoSCoW categories (Must have, Should have, Could have, Won't have) to the team. (5 min)
- Present the backlog or roadmap items to the team. (10 min)
- For each item, facilitate a discussion and have the team vote on which category it belongs to. (30-60 min)
- Document the final categorization and communicate it to the team. (5 min)
Materials needed
- Sticky notes
- Markers
- Whiteboard or large paper (or digital equivalent)
- Timer
Facilitator tips
- Encourage open and honest discussion about the importance of each task.
- Help the team differentiate between 'Must have' and 'Should have' items.
- Ensure that the 'Won't have' category is used to explicitly exclude tasks, not just postpone them indefinitely.
Common pitfalls
- Over-categorizing items as 'Must have'; leads to an unmanageable workload. Address by challenging the team to justify each 'Must have' item.
- Avoiding difficult conversations about 'Won't have' items; leads to unresolved disagreements. Address by creating a safe space for team members to express their concerns.
Variations
- Use a voting system to determine the category for each item.
- Assign a 'champion' for each category to advocate for its importance.
Running it online or hybrid
Use a virtual whiteboard to create columns for Must have, Should have, Could have, and Won't have. Participants can add and move digital sticky notes.
What it produces
A list of tasks categorized into 'Must have,' 'Should have,' 'Could have,' and 'Won't have' categories.
Origin
Adapted from GOV.UK Service Manual — source
Build a session around MoSCoW Method
METODIC places MoSCoW Method inside a complete, timed session plan — agenda, worksheets, facilitator guide and slides — matched to your group and goal.