explore · Problem Solving, Ideation · 30–60 min · 3-12 people · medium energy

SQUID (Sequential Question and Insight Diagram)

SQUID helps teams explore complex information spaces by visually mapping questions and answers in a structured, iterative process. This method ensures the group acknowledges what's been covered and identifies remaining gaps, fostering a shared understanding and preventing circular discussions.

When to use SQUID (Sequential Question and Insight Diagram)

Use SQUID when a team needs to navigate a complex topic, ensure all perspectives are considered, and create a shared understanding of the problem space before converging on solutions.

What it solves

Disorganized discussions, lack of shared understanding, revisiting the same topics repeatedly.

How to run SQUID (Sequential Question and Insight Diagram), step by step

  1. (5 min) Introduce the SQUID method and explain the use of different colored sticky notes for questions and answers.
  2. (5 min) Write the core topic on a sticky note and place it in the center of the designated space (whiteboard or virtual board).
  3. (10 min) In 'question mode,' each participant writes a question related to the topic on a sticky note and places it near the central topic note, briefly sharing their reasoning.
  4. (15 min) Shift to 'answer mode.' Participants write answers to the existing questions on answer-colored sticky notes, placing them near the corresponding question and connecting them with a line. Encourage multiple answers per question.
  5. (15 min) Return to 'question mode,' prompting participants to generate new questions based on the answers provided. Repeat the question/answer cycle, allowing participants to focus on any part of the growing SQUID.
  6. (10 min) Review the completed SQUID, identifying key insights, remaining questions, and potential next steps.

Materials needed

  • Sticky notes (two distinct colors)
  • Markers
  • Large whiteboard or flip chart paper (or virtual whiteboard)
  • Timer

Facilitator tips

  • Encourage succinct answers to fit on one sticky note.
  • Remind participants to connect answers to the relevant questions with a line.
  • Ensure the group alternates between question and answer modes to maintain structure.
  • If using a virtual whiteboard, create a template with clear sections for questions and answers.

Common pitfalls

  • Participants getting stuck in one mode (e.g., only asking questions). Gently redirect them to the other mode.
  • Answers not directly addressing the questions. Encourage participants to clarify the connection.
  • The SQUID becoming too cluttered. Consider using a larger space or breaking the topic into smaller sub-topics.

Variations

  • Use different colors of sticky notes to represent different categories of questions or answers.
  • Assign roles (e.g., question generator, answer provider, connector) to participants.
  • Timebox each question/answer cycle to maintain momentum.

Running it online or hybrid

Use a virtual whiteboard tool like Miro or Mural to allow participants to collaboratively add sticky notes and draw connections.

What it produces

A visual diagram (SQUID) representing the flow of questions and answers related to the core topic.

Origin

Based on work by James Macanufo — source

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