Facilitation · Applies within any activity; a structured feedback round takes 10-30 minutes.
Hattie & Timperley Feedback Model
Hattie and Timperley's model says effective feedback reduces the gap between current and desired performance by answering three questions (Where am I going? How am I going? Where to next?) at four levels: task, process, self-regulation and self. Feedback at process and self-regulation levels supports deeper learning, while praise directed at the person is least effective.
When to use Hattie & Timperley Feedback Model
When designing practice rounds, peer feedback, coaching conversations or assessment in any session.
How Hattie & Timperley Feedback Model works
Build feed-up, feedback and feed-forward moments into practice activities, and brief facilitators and peers to aim comments at the process and self-regulation levels rather than personal praise.
Phases of Hattie & Timperley Feedback Model
- Feed up: Where am I going?: Make the goal and success criteria clear before or at the start of an activity, so feedback has something to refer to.
- Feed back: How am I going?: Give information about progress towards that goal, compared with the criteria or with earlier attempts.
- Feed forward: Where to next?: Point to the next step, strategy or challenge. This is the question that most drives further learning.
- Task level: Feedback on how well the work is done or whether it is correct. Useful early and when combined with process feedback.
- Process level: Feedback on the strategies used to do the task. Helps learners improve beyond this one task.
- Self-regulation level: Feedback that builds learners' ability to monitor and direct their own work, such as prompting self-assessment.
- Self level: Personal praise ('well done, you are smart'). Hattie and Timperley find it the least effective and it can dilute task feedback.
Key principles
- Feedback closes a gap to a clear goal
- Three questions: feed up, feed back, feed forward
- Aim at process and self-regulation
- Avoid mixing praise with task feedback
Best for
- Skills practice with feedback rounds
- Peer review and coaching
- Assessment design
- Facilitator and trainer development
Considerations
- Feedback only helps if learners understand and act on it; build time to use it.
- Developed mainly from classroom research; adult and workplace settings add power and relationship dynamics.
- The effect sizes come from meta-analyses with large variation; the model says when feedback works, not that it always does.
Attribution & sources
Developed by John Hattie and Helen Timperley, 2007
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