Session Flow · 1-3 minutes per briefing

SBAR (Situation-Background-Assessment-Recommendation)

A four-part structure for a short, focused briefing, developed for urgent clinical conversations at Kaiser Permanente. It makes the speaker get to the point and end with a clear request, which is why it travels well to escalations, status updates and decision requests in any meeting.

When to use SBAR (Situation-Background-Assessment-Recommendation)

Escalations, handovers, status updates and decision requests that must be short and end in a clear ask.

How SBAR (Situation-Background-Assessment-Recommendation) works

Use it inside a block for a briefing, escalation or update item, or as the template each person follows in an update round so reports stay short and end in a request.

Phases of SBAR (Situation-Background-Assessment-Recommendation)

  1. Situation: One or two sentences on what is happening right now and why you are raising it.
  2. Background: Only the context the listener needs to understand the situation.
  3. Assessment: What you think is going on and what the options are.
  4. Recommendation: What you propose or need from the listener, and by when.

Key principles

  • Lead with the situation
  • Include only relevant background
  • State your own assessment
  • Always end with a concrete request
  • Same structure for everyone

Best for

  • Escalations and handovers
  • Update rounds
  • Briefing senior decision-makers
  • Incident communication

Considerations

  • Designed for healthcare; outside it, adapt the language to the setting
  • Assessment and Recommendation are the parts people most often leave out
  • Not meant for open-ended exploration

Attribution & sources

Developed by Michael Leonard, Doug Bonacum and Suzanne Graham at Kaiser Permanente Colorado, early 2000s

Primary source

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