intermediate · 120–120 min

The 2-Hour Empathy Builder for Divided Teams

Tension between functions? Build mutual respect and understanding across boundaries.

About this session

Friction between departments often stems from a lack of visibility into each other's constraints and daily pressures. This session guides participants through a structured exchange to surface these hidden challenges and move past finger-pointing. You will leave with a set of documented agreements that clarify how the teams will support one another moving forward.

Why it works

The process shifts the conversation from personal grievances to structural interdependencies by requiring each group to articulate the logic behind their specific workflows. By formalizing the exchange of perspectives, it prevents dominant voices from overshadowing the operational gaps that cause tension, replacing assumptions with verified insights.

What you’ll walk away with

  • Clear actionable outcomes from a 4-step facilitated process
  • Increased participant engagement and buy-in
  • Documented decisions and next steps
  • Improved team alignment on the topic

Who it’s for

Team Leaders, HR Professionals

Frequently asked questions

Who should facilitate this workshop?

This workshop works best when led by someone comfortable with facilitation. Ideal for Team Leaders or external facilitators working with team dynamics teams.

How long does this workshop take?

Plan for 60-90 minutes depending on group size. The 4 activities are designed to flow together smoothly.

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