intermediate · 60–60 min

The Stakeholder Empathy Lab

Tired of fighting with Sales or Legal? Understand their 'Why' to find better ways to collaborate.

About this session

Product Managers frequently face friction with departments like Sales or Legal because of misaligned incentives or a lack of visibility into each other's constraints. This session provides a structured environment to dissect these tensions, moving from frustration to a clear understanding of the specific pressures that drive stakeholder behavior.

Why it works

The lab forces participants to articulate the specific logic behind stakeholder demands, such as quarterly sales targets or regulatory risks. By externalizing these pressures, the team can identify where their goals actually overlap and develop concrete strategies to navigate objections before they turn into project delays.

What you’ll walk away with

  • Clear actionable outcomes from a 3-step facilitated process
  • Increased participant engagement and buy-in
  • Documented decisions and next steps
  • Improved team alignment on the topic

Who it’s for

Product Managers, Product Owners

Frequently asked questions

Who should facilitate this workshop?

This workshop works best when led by someone comfortable with facilitation. Ideal for Product Managers or external facilitators working with product management teams.

How long does this workshop take?

Plan for 60-90 minutes depending on group size. The 3 activities are designed to flow together smoothly.

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