beginner · 60–60 min
The 60-Minute Empathy Gap Closer
Bridging the gap between the team and the user. A quick session to refocus on human-centered design.
About this session
Product teams frequently drift into feature-first thinking where technical constraints and internal deadlines overshadow the actual person using the product. This session forces a hard reset, moving the group from abstract assumptions to a concrete map of user frustrations and goals in exactly one hour.
Why it works
The workshop functions by creating a direct confrontation between internal team beliefs and documented user evidence. This specific tension breaks down defensive silos and forces participants to reconcile their roadmap with real-world friction, leading to a shared sense of urgency that technical requirements alone cannot produce.
What you’ll walk away with
- Clear actionable outcomes from a 3-step facilitated process
- Increased participant engagement and buy-in
- Documented decisions and next steps
- Improved team alignment on the topic
Who it’s for
Product Designers, UX Researchers
Frequently asked questions
Who should facilitate this workshop?
This workshop works best when led by someone comfortable with facilitation. Ideal for Product Designers or external facilitators working with design thinking teams.
How long does this workshop take?
Plan for 60-90 minutes depending on group size. The 3 activities are designed to flow together smoothly.
Run this session with METODIC
Get the full agenda, activities, timing, worksheets, and a facilitator guide for “The 60-Minute Empathy Gap Closer” — ready to run in minutes, for any workshop, meeting, or team session.