intermediate · 120–120 min

The 2-Hour Empathy Immersion for Stakeholders

Stakeholders don't buy into research? Bring them into the user's world with this immersive alignment session.

About this session

Stakeholders often view research reports as abstract data that lacks the urgency of real-world user friction. This immersion session shifts participants from reading summaries to experiencing the user's journey firsthand through structured observation and role-play. It turns skeptical observers into informed advocates who can articulate the specific needs behind upcoming product decisions.

Why it works

This format works by replacing passive information consumption with active problem-solving under the same constraints users face. By requiring stakeholders to document their own findings in real-time, the session creates a shared psychological ownership of the data that a slide deck cannot achieve. This direct exposure eliminates the need to sell the research findings because the participants have already validated the pain points for themselves.

What you’ll walk away with

  • Clear actionable outcomes from a 3-step facilitated process
  • Increased participant engagement and buy-in
  • Documented decisions and next steps
  • Improved team alignment on the topic

Who it’s for

Product Designers, UX Researchers

Frequently asked questions

Who should facilitate this workshop?

This workshop works best when led by someone comfortable with facilitation. Ideal for Product Designers or external facilitators working with design thinking teams.

How long does this workshop take?

Plan for 60-90 minutes depending on group size. The 3 activities are designed to flow together smoothly.

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