intermediate · 45–90 min
The Conflict Resolution Retrospective
When tension is high and collaboration is low - resolve friction between members.
About this session
When team members are avoiding each other or minor disagreements have turned into persistent friction, a standard project review is rarely enough to clear the air. This session provides a neutral environment to surface hidden frustrations and convert interpersonal tension into a specific list of behavioral changes the team agrees to follow.
Why it works
The structure shifts the focus from personal blame to shared observations, preventing the conversation from spiraling into defensive arguments. By documenting decisions as they happen, it creates a baseline of accountability that makes it harder for the same conflicts to resurface in daily work.
What you’ll walk away with
- Clear actionable outcomes from a 3-step facilitated process
- Increased participant engagement and buy-in
- Documented decisions and next steps
- Improved team alignment on the topic
Who it’s for
Scrum Masters, Agile Coaches
Frequently asked questions
Who should facilitate this workshop?
This workshop works best when led by someone comfortable with facilitation. Ideal for Scrum Masters or external facilitators working with agile & scrum teams.
How long does this workshop take?
Plan for 60-90 minutes depending on group size. The 3 activities are designed to flow together smoothly.
Run this session with METODIC
Get the full agenda, activities, timing, worksheets, and a facilitator guide for “The Conflict Resolution Retrospective” — ready to run in minutes, for any workshop, meeting, or team session.