intermediate · 90–90 min
90-Minute User-Centric Discovery Session
Stop guessing what users want. Use structured dialogue to uncover the real pain points behind feature requests.
About this session
Product teams often get stuck building specific feature requests without understanding the underlying friction those requests are meant to solve. This session moves the group from guessing at solutions to identifying the actual user pain points, resulting in a prioritized list of problems backed by evidence.
Why it works
The structure forces a separation between the symptom and the cause, which prevents the team from jumping to premature conclusions. By requiring participants to articulate the 'why' behind every request, the process creates a shared evidence base that overrides individual biases and gut feelings.
What you’ll walk away with
- Clear actionable outcomes from a 3-step facilitated process
- Increased participant engagement and buy-in
- Documented decisions and next steps
- Improved team alignment on the topic
Who it’s for
Product Managers, Product Owners
Frequently asked questions
Who should facilitate this workshop?
This workshop works best when led by someone comfortable with facilitation. Ideal for Product Managers or external facilitators working with product management teams.
How long does this workshop take?
Plan for 60-90 minutes depending on group size. The 3 activities are designed to flow together smoothly.
Run this session with METODIC
Get the full agenda, activities, timing, worksheets, and a facilitator guide for “90-Minute User-Centric Discovery Session” — ready to run in minutes, for any workshop, meeting, or team session.