intermediate · 60–60 min
The Deep User Empathy Workshop
Team disconnected from the user? Re-center your product development on real human problems and pain points.
About this session
When product roadmaps become driven by technical constraints or internal assumptions, teams often lose sight of the actual people using their software. This session forces a pivot back to the specific frustrations and motivations of your users, replacing abstract feature lists with a prioritized set of solutions grounded in documented human friction.
Why it works
By isolating the user’s emotional and functional journey from business goals, the workshop prevents internal politics from dictate the roadmap. The structure moves participants from observing raw pain points to collaborative problem-solving, ensuring that every decision is anchored in a validated user struggle rather than a subjective opinion.
What you’ll walk away with
- Clear actionable outcomes from a 3-step facilitated process
- Increased participant engagement and buy-in
- Documented decisions and next steps
- Improved team alignment on the topic
Who it’s for
Product Managers, Product Owners
Frequently asked questions
Who should facilitate this workshop?
This workshop works best when led by someone comfortable with facilitation. Ideal for Product Managers or external facilitators working with product management teams.
How long does this workshop take?
Plan for 60-90 minutes depending on group size. The 3 activities are designed to flow together smoothly.
Run this session with METODIC
Get the full agenda, activities, timing, worksheets, and a facilitator guide for “The Deep User Empathy Workshop” — ready to run in minutes, for any workshop, meeting, or team session.