intermediate · 60–60 min

The Persona Validation Workshop

Are your personas just guesses? Use real data to validate or kill your assumptions about your users.

About this session

Teams often build product strategies around personas that are little more than internal stereotypes and educated guesses. This session provides a structured way to audit those profiles against existing research, ensuring your roadmap is based on actual user behavior rather than team bias.

Why it works

By requiring participants to explicitly categorize every persona trait as either evidenced or assumed, the process removes the ambiguity that leads to misaligned product decisions. The structure forces a pivot from debating opinions to evaluating the weight of available evidence, making it clear where further research is mandatory before proceeding.

What you’ll walk away with

  • Clear actionable outcomes from a 3-step facilitated process
  • Increased participant engagement and buy-in
  • Documented decisions and next steps
  • Improved team alignment on the topic

Who it’s for

Product Managers, Product Owners

Frequently asked questions

Who should facilitate this workshop?

This workshop works best when led by someone comfortable with facilitation. Ideal for Product Managers or external facilitators working with product management teams.

How long does this workshop take?

Plan for 60-90 minutes depending on group size. The 3 activities are designed to flow together smoothly.

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