intermediate · 180–240 min

VERIFY 1 — Frame & Verify the Value

Most AI programmes start with the tool. This session starts with the work. Participants take their highest-pain workflow below the waterline, separate the visible symptom from the structure holding it in place, then scan every step for the one place where AI multiplies a person rather than merely speeding a task. The bottleneck they find is usually political — it is somebody's job — which is exactly why almost nobody looks.

About this session

McKinsey tested twenty-five organisational attributes against AI-driven EBIT impact across nearly two thousand companies. Workflow redesign was the single biggest predictor of value — ahead of training, licences and data infrastructure. Only twenty-one percent of companies had done it. This session is that twenty-one percent, in one sitting.

Why it works

Wicked questions disorient the easy answer that more training produces more capability. The Iceberg Model pulls the workflow below the waterline so the group stops fixing the visible symptom. The Leverage Points Finder forces a single winner rather than a list of nice-to-haves. Troika Consulting then pressure-tests the scan against two peers before anyone commits, which is where feasibility and blind spots surface.

What you’ll walk away with

  • A value scan of one real workflow, step by step, as it actually happens
  • One named highest-leverage step where AI multiplies a person
  • The political constraint identified: who owns that step and what conversation is needed
  • A committed first move with a name, a date and an owner

Who it’s for

Transformation Leads, Senior Leaders, L&D Leaders, Innovation Managers

Frequently asked questions

Do participants need to be AI-fluent to attend?

No. This session is deliberately at the organisational altitude, not the individual one. It assumes AI fluency is the floor, not the lever. Participants need to know their own workflow well.

Can this be run solo rather than with a group?

Yes. Draw the system on one page, mark your weakest lever, and recruit two peers for a single forty-minute call in place of the Troika round.

What do we leave with?

A value scan of one workflow and a first move you have committed to this month. The diagnosis without the move is the most common form of capability theatre.

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