Ideation for Inclusive Digital Solutions

What participants gain

• Generate innovative digital solutions for public services.
• Think creatively within policy, budget, and technology constraints.
• Prioritize accessibility, equity, and citizen engagement.
• Collaborate effectively in brainstorming sessions.
• Develop practical and impactful solutions for public service improvement.

Materials needed

• Whiteboard or flip chart
• Markers
• Sticky notes
• Empathy maps and service blueprints
• Policy and budget guidelines
• Timer
• Pens
• Paper

How to run Ideation for Inclusive Digital Solutions, step by step

1. Review the key insights from the empathy mapping and service blueprinting stages (10 min).
2. Present the policy and budget guidelines (5 min).
3. Facilitate a brainstorming session to generate innovative digital solutions (30 min).
4. Prioritize solutions based on their potential impact, feasibility, and alignment with policy and budget constraints (10 min).
5. Summarize key takeaways and next steps (5 min).
6. Set clear goals and guidelines for the brainstorming session.
7. Encourage participants to build on each other's ideas.
8. Remind participants to think outside the box and challenge assumptions.

Facilitator tips

• Set clear goals and guidelines for the brainstorming session.
• Encourage participants to build on each other's ideas.
• Remind participants to think outside the box and challenge assumptions.
• Create a safe space for participants to share their ideas without judgment.
• Capture all ideas on a whiteboard or flip chart.

Common challenges

• Participants struggle to generate new ideas. - Provide prompts and examples to stimulate creativity.
• Participants focus too much on the constraints and not enough on the possibilities. - Remind them to think outside the box and challenge assumptions.
• Participants are hesitant to share their ideas. - Create a safe space for participants to share their ideas without judgment.
• Some participants may dominate the ideation process. Use structured brainstorming techniques like round-robin or silent brainstorming to ensure everyone contributes.

Running it virtually

Use a virtual whiteboard tool like Miro or Mural to facilitate collaborative brainstorming in real-time. Utilize virtual sticky notes and voting features to capture and prioritize ideas.

Expected results

Participants will generate a diverse range of innovative digital solutions that address the specific needs and challenges identified in the empathy mapping and service blueprinting stages. They'll be able to prioritize solutions based on their potential impact, feasibility, and alignment with policy and budget constraints.

Build a session around Ideation for Inclusive Digital Solutions

METODIC drops Ideation for Inclusive Digital Solutions into a complete session plan with timing, materials, worksheets, and a facilitator guide — for any workshop, meeting, or team session.

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