Prioritization Matrix for Inclusive Features

What participants gain

• Participants will be able to evaluate inclusive features based on their impact and feasibility.
• Participants will be able to use a prioritization matrix to rank features.
• Participants will be able to identify the most valuable and achievable inclusive features.
• Participants will be able to develop an action plan for implementing prioritized features.

Materials needed

• Prioritization matrix template.
• Markers or pens.
• Sticky notes.
• List of potential inclusive features.
• Timer.

How to run Prioritization Matrix for Inclusive Features, step by step

1. Introduction (5 min): Explain the purpose of the prioritization matrix and its benefits for inclusive design.
2. Define criteria (10 min): Define the criteria for evaluating inclusive features (e.g., accessibility, usability, cost).
3. Evaluate features (20 min): Participants evaluate the potential inclusive features against the criteria and assign ratings.
4. Plot features (5 min): Participants plot the features on the prioritization matrix.
5. Discussion (5 min): Discuss the results and agree on a prioritized list of features.
6. Action (5 min): Assign owners to address findings.
7. Check (2 min): Confirm who is doing what by when.
8. Connect (2 min): Summarize findings and transition to next activity.

Facilitator tips

• Clearly define the criteria for evaluating inclusive features.
• Involve stakeholders from different departments and user groups.
• Use a visual matrix to plot the features and facilitate discussion.
• Encourage participants to justify their ratings and rankings.
• Focus on identifying the features that will have the greatest impact on inclusivity.

Common challenges

• Difficulty in quantifying impact and feasibility: Provide clear guidelines and examples to help participants make informed judgments.
• Disagreement on the relative importance of different criteria: Facilitate a discussion to reach consensus on the weighting of the criteria.
• Focusing on easy-to-implement features rather than high-impact features: Encourage participants to prioritize based on impact, even if it requires more effort.
• Lack of follow-through on prioritized features: Develop an action plan to implement the prioritized features.

Running it virtually

Use a collaborative online whiteboard tool like Miro or Mural to create and share the prioritization matrix. Use virtual sticky notes and voting features to facilitate the evaluation and ranking of features.

Expected results

A prioritized list of inclusive features for digital services. Increased alignment among stakeholders on the most valuable and achievable features.

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