Decision · beginner · 30 min

Start, Stop, Continue

The Start, Stop, Continue method helps teams identify actions to improve their performance. It encourages reflection on what's working, what's not, and what new actions should be taken.

What participants gain

  • Identify actions that are contributing to project success.
  • Identify actions that are hindering project progress.
  • Develop new actions to improve project performance.

Materials needed

  • Whiteboard or large paper
  • Markers
  • Sticky notes
  • Timer

How to run Start, Stop, Continue, step by step

  1. 1. Draw three columns on the whiteboard or paper labeled 'Start', 'Stop', and 'Continue'.
  2. 2. Explain the purpose of each column: 'Start' represents new actions to take, 'Stop' represents actions to discontinue, and 'Continue' represents actions to keep doing.
  3. 3. Ask participants to brainstorm actions for each column and write them on sticky notes.
  4. 4. Place the sticky notes in the appropriate columns.
  5. 5. Discuss the suggestions and prioritize the most impactful actions.
  6. 6. Develop an action plan to implement the prioritized actions.
  7. 7. Assign ownership and deadlines for each action.

Facilitator tips

  • Create a safe space for open and honest feedback.
  • Focus on actionable items that can be implemented quickly.
  • Encourage participants to provide specific examples to support their suggestions.

Common challenges

  • Lack of participation - Encourage quieter members to contribute by using round-robin questioning.
  • Focusing on blame instead of solutions - Reframe the discussion to focus on improvement and learning.
  • Vague suggestions - Encourage participants to provide specific and actionable items.

Running it virtually

Use a shared document or whiteboard tool with three columns labeled 'Start', 'Stop', and 'Continue'. Participants can add their suggestions to the appropriate columns.

Expected results

A list of actionable items to start, stop, and continue doing to improve project performance and prevent future delays.

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